Republish from the special edition of Nextdeal (Issue 560)

George Minetas,  A΄Deputy CEO, MINETTA Asfalistiki

The profound transformation driven by the emergence of Generative AI across human activities – and even more so in the business world – has become increasingly evident. As with any revolutionary technological advancement, the initial wave of excitement was quickly followed by an overflow of information, solutions, and applications. We are now entering a more mature phase, where organizations are taking a more strategic and analytical approach to assessing these new capabilities and determining how best to incorporate them.

The insurance industry, like all professional sectors, stands to benefit significantly from the application of Artificial Intelligence. AI has the potential to enhance multiple dimensions of our operations, including – but not limited to – predictive modeling, underwriting, customer and intermediary service, claims management, and fraud detection.

George Minetas

At MINETTA Insurance, our objective has never been to be early adopters for the sake of novelty. That said, when the timing and conditions have been right, we have certainly embraced innovation. In fact, we have already been utilizing smart algorithm-based solutions and AI technologies for several years.

Our strategic priority is to deliver operational efficiency, thereby creating tangible value for our partners and policyholders. In this context, we are continuously exploring AI-driven tools that can be seamlessly integrated into our business model. Our ultimate goal is to enhance the value we offer by leveraging AI to empower the unique capabilities and judgment of the human element – whether it be our employees or partners. This is especially critical in a sector like private insurance, which is fundamentally rooted in human and social interaction.

Read below the article from the special edition of Nextdeal (Issue 560) in electronic format, page 56 (click bottom right to enlarge)